Computer Software - damaged disk, failure to install.
DVDs & Audio CDs - damaged disk, failure
to play.
Videotapes and Audiotapes- broken cassette.
Report problems to 1-303-604-0661, 1-800-382-7922 or
within one week of receipt of goods. In most cases, customer will
be asked to return the subject merchandise to White-Boucke Publishing.
On receipt, we will either replace the returned item with a fully
functional replacement item or refund the original purchase price
less the shipping charge.
No exchange or refund will be given if returned item(s) show signs
of improper use, operational wear or damage on route to us due to
improper packing. Items authorized for return should be sent by USPS
Priority Mail or First Class Mail to:
White-Boucke Publishing, Inc.
Attn: Returns Department
PO Box 400
Lafayette, CO 80026, USA
DISCLAIMER - There are no other remedies, either expressed or implied,
which extend the foregoing, and there are no warranties of merchantability
or fitness for any particular purpose. We will not be responsible
for incidental or consequential damage due to defective, or improper
use of, products. The foregoing shall be the exclusive remedy for
defective or nonconforming merchandise.